GRI Index and SASB Index
For the period from 1 January 2023 to 31 December 2023, Swiss Life has reported in accordance with the GRI standards. For the Service Content Index Essentials, GRI Services reviewed whether the GRI Index was presented in a way that was consistent with the reporting requirements of the GRI Standards and whether the information in the GRI Index was clearly presented and accessible to stakeholders. This service was provided for the German version of the report. The Sustainability Report is published annually. The present report was published on 19 April 2024. The contact point is Swiss Life Media Relations, as per the imprint.
| GRI 1 used | GRI 1: Foundation 2021 | |||||||
| Applicable GRI Sector Standard(s) | None | |||||||
| Omission reasoning | ||||||||
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| GRI Standard | SASB Disclosures | Disclosure | Reference/Information | Requirement omitted (RO), Reason (R), Explanation (E) | ||||
| GRI 2: General Disclosures 2021 | ||||||||
| The organisation and its reporting practices | ||||||||
| GRI 2: General Disclosures 2021 | 2-1 Organisational details |
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| 2-2 Entities included in the sustainability reporting of the organisation |
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| 2-3 Reporting period, frequency and contact point |
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| 2-4 Restatements of information | None | |||||||
| 2-5 External assurance |
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| Activities and workers | ||||||||
| GRI 2: General Disclosures 2021 | 2-6 Activities, value chain and other business relationships |
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| 2-7 Employees |
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| 2-8 Workers who are not employees | (A) Workers who are not employees (G) Information not available/incomplete (E) No group-wide collection of data for workers who are not employees. Swiss Life is examining the extension of a systematic recording of HR key figures in the future. | |||||||
| Governance | ||||||||
| GRI 2: General Disclosures 2021 | 2-9 Governance structure and composition |
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| 2-10 Nomination and selection of the highest governance body |
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| 2-11 Chair of the highest governance body |
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| 2-12 Role of the highest governance body in overseeing the management of impacts |
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| 2-13 Delegation of responsibility for managing impacts |
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| 2-14 Role of the highest governance body in sustainability reporting |
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| 2-15 Conflicts of interest |
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| 2-16 Communication of critical concerns |
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| 2-17 Collective knowledge of the highest governance body |
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| 2-18 Evaluation of the performance of the highest governance body |
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| 2-19 Remuneration policies |
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| 2-20 Process to determine remuneration |
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| 2-21 Annual total compensation ratio | (A) Annual total compensation ratio (G) Information not available/incomplete (E) No group-wide collection of data from the medians of the total annual compensa-tion of all employees. The CEO’s total com-pensation is disclosed within the compen-sation report (p. 78). Swiss Life examines the extension of a systematic recording of key compensation figures in the future. |
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| GRI-Standard | SASB Disclosures | Disclosure | Reference/Information | Requirement omitted (RO), Reason (R), Explanation (E) | ||||
| Strategy, policies and practices | ||||||||
| GRI 2: General Disclosures 2021 | 2-22 Statement on sustainable development strategy |
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| 2-23 Policy commitments |
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| 2-24 Embedding policy commitments |
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| 2-25 Processes to remediate negative impacts |
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| 2-26 Mechanism for seeking advice and raising concerns |
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| 2-27 Compliance with laws and regulations |
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| 2-28 Membership associations |
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| Stakeholder Engagement | ||||||||
| GRI 2: General Disclosures 2021 | 2-29 Approach to stakeholder engagement |
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| 2-30 Collective bargaining agreements |
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| GRI 3: Material Topics 2021 | ||||||||
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| GRI-Standards | SASB Disclosures | Topic-Specific Standards and Disclosures | Reference/Information | Requirement omitted (RO), Reason (R), Explanation (E) | ||||
| Materiality Assessment and List of Material Topics | ||||||||
| GRI 3: Material Topics 2021 | 3-1 Process to determine material topics |
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| 3-2 List of material topics |
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| Risk Management | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| FN-IN-450a.2 | Probable maximum loss (PML) of insured products as a result of weather-related natural disasters | Not relevant | ||||||
| FN-IN-450a.2 | Financial losses from insurance payments of modelled and non-modelled natural disasters by type of even and geographic region | Not relevant | ||||||
| FN-IN-450a.3 | Description of the approach to incorporating environmental risks into insurance business processes for individual contracts and the management of company-wide risks |
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| FN-IN-550a.1 | Exposure with respect to derivative instruments, by category |
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| FN-IN-550a.2 | Total fair value of securities transactions in relation to collateral assets |
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| FN-IN-550a.3 | Description of the approach to managing capital- and liquidity-related risks in relation to systemic non-insurance activities |
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| Successful business development | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| GRI 201: Economic Performance 2016 | 201-1 Direct economic value generated and distributed |
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| 201-2 Fincancial implications and other risks and opportunities due to climate change |
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| GRI-Standards | SASB Disclosures | Topic-Specific Standards and Disclosures | Reference/Information | Requirement omitted (RO), Reason (R), Explanation (E) | ||||
| Employee and working environment | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| GRI 403: Health and safety at the workplace 2018 | 403-1 Occupational health and safety management system |
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| 403-2 Hazard identification, risk assessment and incident investigation |
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| 403-3 Occupational health services |
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| 403-4 Worker participation, consultation and communication on occupational health and safety |
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| 403-5 Worker training on occupational health and safety |
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| 403-6 Promoting employee health |
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| 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business realtionships |
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| GRI 404: Training and Development 2016 | 404-2 Programs for upgrading employee skills and transition assistance programs |
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| 404-3 Percentage of employees receiving regular performance and career development reviews |
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| GRI 405: Diversity and Equal Opportunity | 405-1 Diversity of governance bodies and employees |
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| 405-2 Ration of basic salary and remuneration of women to men |
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| GRI 406: Non-discrimination | 406-1 Incidents of discrimination and corrective actions taken | None | ||||||
| Responsible investing | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| FN-IN-410a.2 | Description of the approach to incorporating ESG factors into investment management processes and strategies |
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| Cybersecurity and data protection | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| GRI 418: Customer Data Protection | 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data |
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| Regulatory Compliance | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| GRI 205: Anti-corruption 2016 | 205-3 Confirmed incidents of corruption and actions taken |
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| GRI 206: Anti-competitive behaviour | 206-1 Legal actions for anti-competitive behaviour, anti-trust and monopoly practices |
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| GRI-Standards | SASB Disclosures | Topic-Specific Standards and Disclosures | Reference/Information | Requirement omitted (RO), Reason (R), Explanation (E) | ||||
| Offering and Customer Value | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| GRI 417: Marketing and labelling 2016 | 417-2 Incidents of non-compliance concerning product and service information and labelling | None | ||||||
| FN-IN-270a.1 | Total amount of monetary losses as a result of legal proceedings associated with marketing and communication of insurance product-related information to new and returning customers | None | ||||||
| FN-IN-270a.2 | Ratio of appeals to claims made |
Swiss Life does not currently publish complaints statistics. Information on customer satisfaction.
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| FN-IN-270a.3 | Customer retention rate |
Swiss Life does not currently publish complaints statistics. Information on customer satisfaction.
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| FN-IN-270a.4 | Product information for customers |
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| FN-IN-000.A | Number of current policies by segment | Not relevant | ||||||
| FN-IN-410b.1 | Net premiums written for energy efficiency and low-carbon technologies | Not relevant | ||||||
| FN-IN-410b.2 | Description of products or product characteristics, promotion of health, safety and/or environment-friendly behaviour | Swiss Life has been offering premium rates in Switzerland for several years, distinguishing between smokers and non-smokers. Thus the risk premium in death benefit insurance for a non-smoker is lower than for a smoker. Although mostly actuarially based, Swiss Life thus creates an incentive to lead a lifestyle that is conductive to longer life expectancy. | ||||||
| Corporate Governance | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| Climate Change | ||||||||
| GRI 3: Material Topics 2021 | 3-3 Management of material topics |
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| GRI 302: Energy 2016 | 302-1 Energy consumption within the organisation |
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| 302-2 Energy consumption outside of the organisation |
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| 302-3 Energy intensity |
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| 302-4 Reduction of energy consumption |
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| GRI 305: Emissions 2016 | 305-1 Direct (Scope 1) GHG emissions |
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| 302-2 Energy indirect (Scope 2) GHG emissions |
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| 305-3 Other indirect (Scope 3) GHG emissions |
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| 305-4 GHG emissions intensity |
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| 305-5 Reduction of GHG emissions |
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| FN-IN-410c.4 | Description of the methodology used to calculate financed emissions |
TCFD Report
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