Compliance with all applicable legal provisions and regulatory requirements forms the basis of Swiss Life’s business activities. Correct and honest employee behaviour is an indispensable prerequisite for this and is part of the corporate culture.
Correct and honest conduct is a prerequisite for Swiss Life’s business activities. In this way Swiss Life can count on enjoying the trust of its stakeholder groups, such as supervisory authorities, investors, business partners and customers. Swiss Life therefore has a Code of Conduct that sets out Group-wide values and principles of business ethics as well as the binding rules of conduct as part of its business culture.
The Code of Conduct includes content on integrity – for example on preventing and dealing with conflicts of interest or on the prohibition of bribery and other forms of corruption, as well as on confidentiality and data protection, prevention of money laundering, combating terrorism financing, compliance with sanctions and embargoes, conduct in dealing with customers and other business partners, personal conduct and security at the workplace, and reporting misconduct.
The Code of Conduct applies to all Swiss Life units as well as to all members of the Board of Directors, all managers and all employees. It is reviewed at regular intervals and revised if necessary.
Employees acknowledge receipt of the Code of Conduct and confirm that they will comply with it when they join the company. In addition, all employees throughout the Group receive training on the Code of Conduct within six months of joining the company. Refresher training on the Code of Conduct takes place every two years, and attendees confirm their compliance with it. Since 2020, moreover, contractors who have special ties with Swiss Life have been contractually obliged to comply with the Code of Conduct.
The Code of Conduct and internal directives encourage Swiss Life employees to draw attention to violations of legal, regulatory or internal provisions. Thus Swiss Life has, amongst other things, easily accessible, local in-house reporting offices to which anonymous information can be notified. These reporting offices are operated by the compliance organisation. Indications of misconduct are investigated promptly. All notifications are subject to confidentiality and protection from personal or financial disadvantage, provided they are made in good faith.
The Code of Conduct can be viewed.